Frequently Asked Questions
Yes! All our pajamas are unisex. However, we have still gone ahead to create separate section for men and women based on our past customer’s experience and order history. Feel free to order any pajamas
Our shipping policy is mentioned on the separate page linked in the footer. We offer worldwide free shipping or paid shipping. Expect your order to be processed within 24-48 hours. As per the standard practice, we email all customers to confirm their shipping address. Onesiespro.com should not be held accountable for shipping-related delays that are the fault of the courier/shipping company.
Total time: Processing time + Delivery time
Delivery time varies from country to country. We ship to USA/Canada within 10-15 business days. In case, if you wish to get the product early, you can speak to our customer care executives for alternate arrangements
Delivery to worldwide location could take 15-25 business days depending on the location.
Yes! In case, if you wish to order more than 5 items, we can provide you a good discount. Additionally, if you are interested in joining us as a wholesale partner, you are more than welcome to email us at email@example.com
You betcha, we do! Customized pajamas are available. However, please understand that creating pajamas from scratch can take additional 5-10 business days depending on the season. Feel free to speak to our sales department at firstname.lastname@example.org or use chat option.
Pfff. Don’t worry. Oftentimes, emails end up in the spam folder. Please check your spam folder in case if you do not see our email immediately within 5 minutes of the order.
There are multiple reasons this could happen. In case, if you have entered a wrong email, our emails could lend/bounce in the wrong email box.
You can always email us at email@example.com for the status of your order.
We do offer a refund. Our refund policy is mention in a separate section found in the footer of the website. All refund related queries can be sent to firstname.lastname@example.org
We have a partnership with several merchants, manufacturers, and wholesalers worldwide. In a nutshell, your product is shipped from any of the following locations depending on the availability
Major of the products are shipped from the China warehouse. This is the reason why our products are cheaper than any other online shop.